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FAQ

HOW DO I ORDER?

Click on the "Add to Cart" button to add the chosen products to the Cart. When done shopping, access the cart page and then click on the "Checkout" button to complete your transaction.

IS MY PAYMENT INFORMATION SAFE?

Absolutely! Our payment processing system is 100% secure. Our technical internet security team is dedicated to giving you a safe and secure shopping experience.

WHEN WILL I GET MY STUFF?

Once our team processes your order within 1-2 business days, expect to get it within 1-2 weeks after purchase, depending on customs clearance, and your shipping selection. USA deliveries may be a bit quicker than the UK, Australia, and New Zealand. Almost all European and Asian countries will experience longer ship times.

IS ORDER TRACKING AVAILABLE?

Yes! Once your purchase is complete, and we ship your order, you'll be given a tracking number via email. Simply go to the "Tracking" link on our website and paste the tracking number using the USPS carrier.

WHAT ARE THE COSTS OF SHIPPING?

Shipping rates depend on where your package is being sent from and to. You will be able to see the shipping cost once the shipping address has been added on the checkout page.

IF I ORDER MULTIPLE ITEMS, DO THEY COME IN THE SAME PACKAGE?

Typically, multiple items come in separate packages.

WHAT IS YOUR RETURN POLICY?

We do have a 30 day money back guarantee, so if you aren't satisfied with your product, please reach out to our customer service department and we'll try and help resolve the issue. If a light isn't working or comes to you damaged, email us and we will either send you either a replacement for that light or your money back if you wish.

 

WHAT IS YOUR CONTACT INFO?

Should you need to contact us, please click on Contact Us in the menu and use our contact form. Our dedicated team of customer service representatives is looking forward to assisting you.

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